PURPOSE OF POSITION
The purpose of the New Car Sales Associate is to ensure an extraordinary client experience
while creating client advocates. The New Car Sales Associate will assist the Sales Consultant in
the sales process by performing tasks essential to producing results while not actually closing the
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may
Answers Sales Consultant’s incoming calls
Greets Sales Consultant’s clients when necessary
Assists with appraisal of trade-ins
Knows and utilizes Client Relationship Management (CRM) software
Knows and utilizes Auto Alert to prospect for opportunities within Sales Consultant’s client base
Pulls cars from inventory to assist Sales Consultant
Wipes down cars when necessary
Fills deliveries with gas
Takes sold inventory to make ready/prep center
Assists with off-site deliveries and presentations
Performs product presentations if Sales Consultant is unavailable
Transports cars to offsite locations (including for dealer trades)
Understands and implements the Park Place Sales Process
Maintains a thorough knowledge of the inventory
Maintains a thorough knowledge of the product including: technical specifications, exterior color
options, interior trim options, optional and standard equipment and competitive advantages.
Knows and understands the Client Concern Resolution (CCR) process, and use the program to
achieve client satisfaction
Knows and understands the Park Place Privacy and Information Security Policies, and adhere to
all applicable requirements
Attends weekly department meetings
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions. This job requires "people" skills and a genuine desire to serve the client. A
positive attitude and willingness to be a team member are essential to this position.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to three months related
experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid U.S. Driver’s License is required.
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee frequently is required to stand, walk, and reach with hands and arms. The
employee is occasionally required to utilize manual dexterity as well as stoop, kneel,
crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100
pounds. Specific vision abilities required by this job include close vision, distance vision,
color vision, peripheral vision, depth perception, and ability to adjust focus.
Responsive and Proactive